If you are experiencing issues with your weather tracker widget please enter the relevant information in the fields below and submit the form. Your information will be held in confidence and used only to assist with solving the issue with your weather tracker.
Your Name *
Your Email *
Your weather suburb *
Please right click on the widget (or control click for mac users) and select the about option. Type the version number into the text field below.
Tracker Version *
Operating system *
Windows Vista
Windows XP
Windows 2000
Mac OS
Other
Web Browser *
Internet Explorer 7
Internet Explorer 6
Internet Explorer 5
Firefox
Mozilla
Safari
Opera
Other
Connection Type *
Dial-up
ISDN
DSL
Cable
Fiber Optic
Power-line
Other
Do you have a firewall on your computer?
If yes which firewall?
Do you have a web proxy configured?
Issue Severity *
Installation Error
Fatal Error (program crashes)
Non-Fatal Error
Something that should be changed in the program
Other
Issue Behavior *
Error after being loaded for minimum 12 hours
Error after being loaded for minimum 6 hours
Error after being loaded for minimum 3 hours
Error after being loaded for minimum 1 hour
Error after being loaded for minimum 30 minutes
Error after being loaded for minimum 10 minutes
Error after being loaded for minimum 5 minutes
Error after being loaded for minimum 1 minute
Error occurs randomly
Error occurs on startup
Not applicable
Issue Description *
What messages are you given by your computer?
How can we get the issue to re-occur? *
Can we contact you regarding this?
* required